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The Most 
Advanced
Solution for  
Property Maintenance.         

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making Property Management Easier

Smart lock solutions for property management officials



Trades, tenants and property managers can unlock our smart locks by simply using the mobile app or entering a pin.

A smart lock solution that will revolutionise your property management agency. Reach out to our team to learn more on how you can implement the smart lock solution today.

No more lost keys, tenants being locked out or trades attending the office to collect and return keys.

Omni channel maintenance requests

Tenants can now post a job via phone call, email, whatsapp, wechat messenger, sms, qr codes and via the mobile app.

Tenants can post jobs using the most available communication mediums, meaning significantly lower manual entry of requests and much more detail for the service providers, resulting in significant time and cost savings for property managers.

Tenants can easily lodge maintenance requests in under 60 seconds.

AI, rules and automation



There is a lot of similarity with maintenance requests which results in duplication and repetition.

Do away with the duplication andrepetition by using rules and automation with inbuilt AI.

Deep Integration + Partnerships

Find out more by clicking on a logo below

Built for Property Managers

Removing the manual and mundane by connecting everyone in the maintenance process    

For
Property Managers

For
Trades

For
Tenants

For
owners

Communication

Omni Channel
Communication

Tenants and owners can use social media, SMS, automated email and phone as well as QR codes to log and approve maintenance requests.

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Compliance

Automated Compliance
and Updates

Trades have their licence, insurance and ABN verified by our team with reminders sent to trades prior to expiry to update the documents.

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Automation

Automated Invoice
Processing

Invoices approved by the property managers are automatically synced into your property management software ready to pay.

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Access to Australia’s Largest Trade Network

  + 

Key Platform statistics

Connecting Property Managers,
Trades, Owners and Tenants
Together in One Simple and
Easy to Use Platform.

150,000+

Properties

500,000+

Users

50,000+

Tradies

40%

Time Savings

75%

Reduction of Orders

99.4%

User Satisfaction

customer stories

"Massively increased productivity..."

We've had massively increased productivity. Before implementing Bricks and Agent it wasn’t uncommon for us to see 80 to 100 work orders older than 30 days, now this sits at around 20. The trades are really happy using it. It’s really hit our service targets for owners and tenants too.

Cherie Osbaldiston
General Manager (Waikato Real Estate)

"The transparency helps our team massively..."

The transparency between all parties helps our team massively. The whole product and its features make facilitating maintenance very easy and quick. Amazing product with a great team backing the development and support.

Greg Banks
Manager Customer Support (Little Real Estate)

"This gives us greater visibility..."

By using the platform, this gives us greater visibility of all contractor jobs, enhances the customer journey and enables us to address any issues with contractors in real time for the 200,000+ properties we manage

Louise Smith
National Operations Manager (Places For People)

"I would describe this product as the Uber for property maintenance..."

I would describe their product as the Uber for property maintenance. We have 45,000 retail customers and we want to be able to give them some productivity tools so that they can manage their retail shop and easily communicate when they have issues.

Aidan Coleman
Former CTO (Charter Hall)

"They have embraced technology to streamline their service delivery..."

With a clear vision of their future goal, the team at Shape property are focused on growing the property management side of their business. Driven by a determination to create efficiencies, they have embraced technology to streamline their service delivery. Here is how Bricks and Agent solution is helping them bring their vision to life.

Jo Weir
Director (Shape Property)

"Bricks and Agent has opened my eyes..."

Bricks and Agent has opened my eyes with regards to how many work orders we are processing as well as the number of renovations we are undertaking. The volume of repairs and maintenance has really shown me how much time it was taking away from our property managers. Through business insights management is no longer left in the dark.

Maria Pakis
Head of Property Management (Harris Tripp)

"A platform that made the transition so smooth for us..."

We have 1000+ managements we look after and a team of 12. We had a platform previously that wasn't as user friendly and didn't progress. To be able to approve a job and then not have to manually add invoices was a big tick. Everything in one platform - owners, tenants, trades and property managers with a platform that was one thousand times better made the transition so smooth for us

Nicole Hazell
Associate Director (Residential Property Management)

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Let us give you a demo on our world class maintenance solution integrated with inspections, digital locks and automation.

Book a Demo