One application for maintenance + inspections. No need to login to multiple apps or have multiple tabs open. All the data within is Bricks + Agent.
Single sign on available with Maintenance Plus.
No more invoices sent via email. No more manual entry. Invoices push back with all the creditor information automatically attached so all you need to do is make payment.
A native mobile app on either Ios or Android for your tenants, owners, tradies and your team. This allows maintenance requests to posted in less than 60 seconds, reviewed by your team, sent for owner approval if needed and for the trades to complete all from their mobile device.
Tradies are automatically linked to your agency and need to provide their ABN, licence and insurance documentation. We not only check it for you but we set a reminder for the trades to ensure they resubmit the documents if they are due to expire.
Chat and video with your tenants, owners and tradies separately or all together. Save on calls, emails and time by connecting people to solve maintenance tasks quickly.
There is a lot of similarity with maintenance requests and a lot of repetition. Do away with the repetition by using rules and automation with inbuilt AI.
Allowing you to complete inspections either remotely or onsite with your tenants.
Your team can access a video stream from the tenants smartphone, which is captured and stored providing owners rich reports of both pictures and videos of their properties.
Your team can access the same technology for onsite inspections as well using the property manager app for Ios or Android devices.
Rather than juggling different maintenance and inspection solutions - this is an all in one. When conducting remote or onsite inspections you can draft maintenance issues to review once the inspection is over. One click captures both pictures and video that are attached to the prefilled maintenance request.
You can record key assets in the property to personalise maintenance. You will have the knowledge of the property assets when they require repair. You can also store purchase and warranty information in the asset register.
The same technology we have created for tradies is available for your team. A fully featured dispatch board showing locations combined with smart scheduling and routing. Making onsite inspections much easier to plan and schedule.
Make sure there is uniformity across inspections. Whether you are onsite or remote you can standardise key items your team should check. The checklist fields can be optional or mandatory.
Recurring requests can be slotted in to the best time slots available. Apply rules and automation to planning and scheduling to save time and maximise resources.
Your trusted tradies can service owners + tenants as well using the same app they use to post or review maintenance, meaning more revenue opportunites for your tradies.
Tradies can be paid faster as their invoice automatically pushes back with their account code. No more needing to send an invoice just attach it when completing the maintenance request and this is automated if using Xero or MYOB.
Tradies have a large admin burden and we have reduced this via integrations with both Xero and MYOB. Tradies that quote using Xero ro MYOB at the completion of the job can turn the quote into an invoice automatically.
A complete and smart scheduling, dispatch and routing solution. For small or large offices to schedule and complete maintenance tasks with ease. Trades can also use the mobile app to use the tradie tracker to check in and check out as well as complete the task and grab a signature from your tenants.
Tradies can chat and video with your tenants directly when permission is granted. Remote video quotes save tradies time from having to attend the site unprepared. Tradies save on calls, emails and time by connecting to the people that have requested the maintenance to solve tasks quickly.
Once the trade is linked with your agency they can create a profile in which your team and tenants can help to build. The number of jobs completed, fees and rates as well as the rating provided for their work helps them to build a profile to create additional work opportunities.
"By using the platform, this gives us greater visibility of all contractor jobs, enhances the customer journey and enables us to address any issues with contractors in real time for the 200,000+ properties we manage"
Louise Smith, National Operations Manager
(Places For People)
"I would describe their product as the Uber for property maintenance. We have 45,000 retail customers and we want to be able to give them some productivity tools so that they can manage their retail shop and easily communicate when they have issues."
Aidan Coleman, General Manager Technology Platforms (Scentre Group)
"The transparency between all parties helps our team massively. The whole product and its features make facilitating maintenance very easy and quick. Amazing product with a great team backing the development and support."
Greg Banks, Manager Customer Support
(Little Real Estate)