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MORE THAN MAINTENANCE

Join the digital movement to revolutionise a property managers day-to-day. 

Video image

Giving you back time + control

by innovating the mundane away from your day.

Maintenance
Inspections
Locks
Bots
Automation
Insights
One Application One Application
One Application
Automated invoice entry Automated invoice entry
Automated invoice entry
Mobility and apps Mobility and apps
Mobility and apps
Automated compliance and updates Automated compliance and updates
Automated compliance and updates
Multi party chat & video Multi party chat & video
Multi party chat & video
AI, rules + automation AI, rules + automation
AI, rules + automation

One Application

One application for maintenance + inspections. No need to login to multiple apps or have multiple tabs open. All the data within is Bricks + Agent.

Single sign on available with Maintenance Plus.

 

One Application

Automated invoice entry

No more invoices sent via email. No more manual entry. Invoices push back with all the creditor information automatically attached so all you need to do is make payment.

Automated invoice entry

Mobility and apps

A native mobile app on either Ios or Android for your tenants, owners, tradies and your team. This allows maintenance requests to posted in less than 60 seconds, reviewed by your team, sent for owner approval if needed and for the trades to complete all from their mobile device.

Mobility and apps

Automated compliance and updates

Tradies are automatically linked to your agency and need to provide their ABN, licence and insurance documentation. We not only check it for you but we set a reminder for the trades to ensure they resubmit the documents if they are due to expire.

Automated compliance and updates

Multi party chat & video

Chat and video with your tenants, owners and tradies separately or all together. Save on calls, emails and time by connecting people to solve maintenance tasks quickly.

Multi party chat & video

AI, rules + automation

There is a lot of similarity with maintenance requests and a lot of repetition. Do away with the repetition by using rules and automation with inbuilt AI.

AI, rules + automation
Remote or onsite inspections Remote or onsite inspections
Remote or onsite inspections
One-click maintenance requests One-click maintenance requests
One-click maintenance requests
One-click asset registry One-click asset registry
One-click asset registry
Scheduling, smart scheduling + dispatch Scheduling, smart scheduling + dispatch
Scheduling, smart scheduling + dispatch
Checklists + templates Checklists + templates
Checklists + templates
AI, rules + automation AI, rules + automation
AI, rules + automation

Remote or onsite inspections

Allowing you to complete inspections either remotely or onsite with your tenants.

Your team can access a video stream from the tenants smartphone, which is captured and stored providing owners rich reports of both pictures and videos of their properties.

Your team can access the same technology for onsite inspections as well using the property manager app for Ios or Android devices.

Remote or onsite inspections

One-click maintenance requests

Rather than juggling different maintenance and inspection solutions - this is an all in one. When conducting remote or onsite inspections you can draft maintenance issues to review once the inspection is over. One click captures both pictures and video that are attached to the prefilled maintenance request.

One-click maintenance requests

One-click asset registry

You can record key assets in the property to personalise maintenance. You will have the knowledge of the property assets when they require repair. You can also store purchase and warranty information in the asset register.

One-click asset registry

Scheduling, smart scheduling + dispatch

The same technology we have created for tradies is available for your team. A fully featured dispatch board showing locations combined with smart scheduling and routing. Making onsite inspections much easier to plan and schedule.

Scheduling, smart scheduling + dispatch

Checklists + templates

Make sure there is uniformity across inspections. Whether you are onsite or remote you can standardise key items your team should check. The checklist fields can be optional or mandatory.

Checklists + templates

AI, rules + automation

Recurring requests can be slotted in to the best time slots available. Apply rules and automation to planning and scheduling to save time and maximise resources.

AI, rules + automation
Power BI reporting & Insights Power BI reporting & Insights
AI, rules + automation
Maintenance
Power BI reporting & Insights Power BI reporting & Insights
AI, rules + automation
Inspections

AI, rules + automation in Maintenance

There is a lot of similarity with maintenance requests and a lot of repetition.

Do away with the repetition by using business rules and automation with inbuilt AI.

Group 3724

AI, rules + automation in Inspections

Recurring requests can be slotted into the best available time slots with ease.

Apply rules and automation to planning and scheduling to save time and maximise resources.

automation

Trade, Jobs & Staff Insights

Industry leading insights for all facets of maintenance in the agency.

Gather an overview of all job, staff and trade activity across your agency to review important KPI and maximise  efficiencies.

Drill down as deep as you like with the data and export to excel or pdf if you like as well.

Review all aspects of portfolio and KPI from a single screen.

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Omnichannel maintenance requests

Tenants can now post a job via phone call, email, whatsapp, messenger and sms.

Tenants can post jobs using their preferred communication mediums, meaning significantly lower manual entry of requests with much more detail for the service providers, resulting in significant time and cost savings.

Tenants can also use the mobile apps to lodge maintenance requests as well in under 60 seconds.

bots

Smart lock solutions for property management officials

Trades, tenants and property managers can unlock our smart locks by simply using the mobile app or entering a pin.

A smart lock solution that will revolutionise the way you manage properties. 

No more lost keys, tenants being locked out or trades attending the office to collect and return keys.

Reach out to our team to learn more on how you can implement the smart lock solution today.

BnADigitallocks-02

Connecting property managers, trades, owners and tenants

altogether in one simple and easy to use platform.

285,000+

Properties

230,000+

Users

15,100+

Tradies

40%

Time savings

75%

Reduction in open work
orders older than 30 days

Customer Stories

“We’ve had massive increased productivity. Before implementing Bricks and Agent it wasn’t uncommon for us to see 80 to 100 work orders older than 30 days, now this sits at around 20. The trades are really happy using it. It’s really hit our service targets for owners and tenants”

Cherie Osbaldiston

General Manager, Waikato Real Estate

"The transparency between all parties helps our team massively. The whole product and its features make facilitating maintenance very easy and quick. Amazing product with a great team backing the development and support."

Greg Banks

Manager Customer Support (Little Real Estate)

"By using the platform, this gives us greater visibility of all contractor jobs, enhances the customer journey and enables us to address any issues with contractors in real time for the 200,000+ properties we manage"

Louise Smith

National Operations Manager(Places For People)

"I would describe their product as the Uber for property maintenance. We have 45,000 retail customers and we want to be able to give them some productivity tools so that they can manage their retail shop and easily communicate when they have issues."

Aidan Coleman

Former CTO Charter Hall

"To be able to grow our business, we needed to reduce the time spent on maintenance-related tasks and thankfully Bricks+Agent has allowed us to do just that."

Jo Weir

Director Shape Property

Join thousands of property, strata + facility managers

transforming they way they manage properties.

Work smarter not harder with the most powerful

platform in the market.

Property Managers

Property Managers

 

Service Providers

Service Providers

 

Owners

Owners

 

Tenants

Tenants

 

Simplified property management today

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