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Founded in December 2016 Bricks + Agent is a cloud based solution that supplies to property managers a digital tool kit to revolutionise the way that they interact with tenants, owners and trades, by integrating into property management software providers.








Our achievements

  • Bricks and Agent is born

    December 2016

    BNA Logo

    Rafael Niesten and Jon Stul started Bricks + Agent to help vendors and people looking to buy or lease property to match with plans to add a maintenance platform to become a one stop property shop.

  • MVP Launched

    June 2017

    The launch of the MVP of Bricks + Agent. After a lot of late nights and early mornings Bricks + Agent is launched.

  • Names as one of five startups to watch

    July 2017

    Bricks + Agent is listed as one of five startups to watch by Finfeed.

  • We joined Pledge 1%

    October 2017

    Pledge 1% invites all entrepreneurs and their companies to commit important resources (product, time, and resources) to support integrating philanthropy into their business from an early stage.

  • Became a Microsoft startup partner

    February 2018

    Became an offical Microsoft startup company.

  • AREC - launching property maintenance

    May 2018

    Bricks and Agent unveils the property maintenance platform built for property managers, trades, owners and tenants.

  • Bricks and Agent Partners with Little RealEstate

    June 2018

    Andy Gooden, Chief Operating Officer, Little Real Estate comments: “On our quest to continuously deliver a differentiated service for our investors and tenants, partnering with leading technology businesses is crucial. We’re very excited to explore how we can continue to innovate the experience through partnerships like this one.”

  • Bricks and Agent swims in The Shark Tank

    July 2018

    We headed into The Shark Tank for our pitch on the platform we created - was great fun.0

  • Charter Hall Accelerator

    August 2018

    Bricks and Agent graduates The Charter Hall accelerator program and begins to work with Charter Hall on utilising The Bricks and Agent platform for their $35bn worth of commercial assets.

  • Proptech Summit 2018

    September 2018

    Bricks and Agent discusses all things maintenance at the proptech summit in Sydney.

  • B+A selected as a top 50 global startup

    February 2019

    Bricks and Agent was one of the top 50 startups globally and went to The US to pitch on stage and hold conversations with key American prospects.

  • B+A selected as a top 50 global startup

    April 2019

    In an industry first Bricks and Agent launches a remote and onsite inspection product that deeply integrates with maintenance.

  • B2B Rocks runner up

    June 2019

    B2B Rocks scale up competition saw Bricks and Agent come in second after pitching the platform to a panel judges.

  • The team keeps growing

    July 2019

    The team keeps growing and we celebrated the first birthday of our Sri Lanka office opening.

  • Places for People (UK) Partnership

    August 2019

    The latest partnership will see Bricks + Agent build collaborative working relationships with the organisation and help them to identify, pilot and implement new technology based on the disruptive potential of the Bricks + Agent product and technology. Places for People manage over 200,000 properties across the UK. The innovation lab is a new initiative run by the property management company in conjunction with corporate innovation specialists, L Marks.

  • Bricks and Agent becomes a Microsoft Scale up

    September 2019

    Microsoft’s ScaleUp Program aims to empower entrepreneurs to build better companies by providing the tools, resources, connections, knowledge and expertise to ensure participants are enterprise-ready by scaling every aspect of their business. Throughout the program, and after graduation, Microsoft will serve as a strategic partner for all ScaleUp alumni, providing unparalleled avenues to market by connecting Bricks + Agent with Microsoft’s global network of customers, partners and venture capitalist firms.

  • Austrade picks Bricks and Agent to go to Singapore

    October 2019

    We are proud to announce that Bricks + Agent was selected in the Singapore Landing Pad Program endorsed by Austrade. The program enables market-ready Australian startups and scaleups the opportunity to land and expand in global innovation hubs.

  • Bricks and Agent travels to Japan

    November 2019

    It was a pleasure to connect with a global network of mentors, industry experts, and carefully selected market specialists in Osaka, Japan.

  • PropertyMe partners with Bricks and Agent

    January 2020

    Bricks and Agent partners with PropertyMe for maintenance and inspections for their clients

  • Bricks and Agent opens in Singapore

    January 2020

    Bricks and Agent is now live in Singapore working with government and private business clients

  • 65,000 Users

    March 2020

    Bricks and Agent hits 65k users on the platform.

  • Powering maintenance plus for MRI Software (Property Tree, Strata Master and Rest Professional)

    April 2020

    Bricks and Agent is proud to be powering all of The MRI software residential and strata applications in Australia and New Zealand allowing single sign on and an embedded rich platform within each of the applications.

  • Chatting about Proptech with Kylie Davis

    May 2020

    Bricks + Agent, discusses property management & the benefits of using the technology created for both maintenance and inspections with Kylie Davis on the Proptech podcast. A must-listen for all property managers out there!

  • 100,000 users

    June 2020

    Bricks + Agent hits 100,000 users in Australia, New Zealand and The UK. Growing at a rapid pace adding 35,000 users in less than 3 months.

  • Launch of omni channel maintenance

    July 2020

    The launch of omni channel maintenance options for tenants and owners

  • Finalist in Proptech awards

    August 2020

    Bricks and Agent was selected as a finalist for the best proptech project, product or pivot in the startup & innovation awards - which is pretty fab :-) The team developed a remote inspection product to assist property managers in conducting and completing inspections, as a result of the inability to attend physical inspections during COVID.

  • 150,000 users

    September 2020

    Bricks and Agent has hit 150,000 users on the platform. The platform has grown significantly in a short period of time and we look forward to the next user milestone in the coming months.

  • PAM is unveiled

    October 2020

    We welcome PAM to the family. She is our property automation manager. PAM helps with a lot of the heavy lifting property managers need to undertake by automating these tasks.

  • End of Year for 2020

    December 2020

    Well 2020 certainly wasnt the year we had all hoped for. Our launches in both Singapore and The UK were postponed but are on track to recommence early in 2021. Here is to further growth in 2021 and a happy new year to all.

  • Bots, Bots and more Bots

    January 2021

    Our next installments of AI powered smart bots hit the market with Q&A from the agency questions, plus rent, arreas, bonds and other info to reduce the manual and mudane.

  • Business Intellegence and Insights

    February 2021

    "It's like someone has turned on the lights." Organisations have up to date information from all facets of maintenance for their agency for the first time. Staff, jobs, trades and costs are all now visible and reportable.

  • 220k users on the platform

    March 2021

    From 65k a year ago to 220k users today, 240% growth in the year. We are really proud of this achievement and it is a great result for our team and of course our clients.

  • B+A partners with Real+

    April 2021

    Bricks and Agent partners with Real Plus to give their members access to the most advanced maintenance solution in the market.

  • B+A is a finalist in the Propech Awards

    May 2021

    It is an honour to be recognised by your peers and an esteemed panel of judges for the work that has been done to build the platform. Bricks and Agent is a finalist in the scale up category of the property and facility management category.

  • B+A is a finalist YBF lift off awards in Proptech.

    June 2021

    A great way to round out the financial year with an award that not only shines a light on the Bricks and Agent for the work we do in Proptech, but also, the fact we have gender and cultural diversity in the organisation. A great team effort.

  • B+A has made it into the KPMG's Real Estate Innovations Overview for 2021.

    July 2021

    "Bricks + Agent had caught our attention in our search for innovations in the Real Estate and/or Construction sector. We are pleased to confirm that you have been selected and officially been included as one of the global innovations captured in our publication! We have created an online interactive innovations dashboard that presents statistics and individual company data."

  • 350,000 Users

    September 2021

    "350,000 users are now on the platform. It is a great acheivement for our team - growing more than 5 times in less than 18 months. Onward and upward :-)"

  • Bricks and Agent | Hipages partnership

    November 2021

    "Bricks and Agent announces a strategic partnership and investment from hipage, raising a total of $9m, of which hipages accounted for $6.25m.

    We are very excited towork with the hipages team to explore synergies to benefit our mutual clients. "

Find out by clicking on each logo

Deep integration + partnerships with all leading property management software.

Get to know the features

Some of the features include


Unlimited properties, owners + tenants
Enterprise Dashboard
Maintenance Insights
Organisation wide views
IoT senor integration (coming soon)
Custom integrations
Customised modules
Multi Party Chat + Video
Owner approval + thresholds
Agency registered trades for quotes + direct work orders
Unlimited advanced workflows


Document upload, storage + sharing
Property timeline + Audit
Notifications + Global Search
Automated overdue job notifications
Customised messaging + push notifications
Marketplace + On Demand Trades
Owner timeline sharing + multiple owner approval (strata)
Property or Facility Manager Software Integration (data automation)
Job rules + Automation
Customised drawing modules for photo markup
A comprehensive asset register


Industries we focus on

Aged care

Aged Care
schools and universities

Schools + Universities

Satisfied with what you see?

Book a demo


Let us give you are demo on Premium Maintenance, Lite Maintenance, Inspections, Smart Digital Locks, Automation Bots or all of the mention items. You have the options to select.

Hear what some of our customers have to say

Customer stories

“We’ve had massively increased productivity. Before implementing Bricks and Agent it wasn’t uncommon for us to see 80 to 100 work orders older than 30 days, now this sits at around 20. The trades are really happy using it. It’s really hit our service targets for owners and tenants too”

Cherie Osbaldiston

General Manager, Waikato Real Estate

"The transparency between all parties helps our team massively. The whole product and its features make facilitating maintenance very easy and quick. Amazing product with a great team backing the development and support."

Greg Banks

Manager Customer Support (Little Real Estate)

"By using the platform, this gives us greater visibility of all contractor jobs, enhances the customer journey and enables us to address any issues with contractors in real time for the 200,000+ properties we manage"

Louise Smith

National Operations Manager(Places For People)

"I would describe their product as the Uber for property maintenance. We have 45,000 retail customers and we want to be able to give them some productivity tools so that they can manage their retail shop and easily communicate when they have issues."

Aidan Coleman

Former CTO Charter Hall

"With a clear vision of their future goal, the team at Shape property are focused on growing the property management side of their business. Driven by a determination to create efficiencies, they have embraced technology to streamline their service delivery. Here is how Bricks and Agent solution is helping them bring their vision to life."

Jo Weir

Director Shape Property

"Bricks and Agent has opened my eyes with regards to how many work orders we are processing as well as the number of renovations we are undertaking. The volume of repairs and maintenance has really shown me how much time it was taking away from our property managers. Through business insights management is no longer left in the dark."

Maria Pakis


"We have 1000+ managements we look after and a team of 12. We had a platform previously that wasn't as user friendly and didn't progress. To be able to approve a job and then not have to manually add invoices was a big tick. Everything in one platform - owners, tenants, trades and property managers with a platform that was one thousand times better made the transition so smooth for us."

Nicole Hazell

Associate Director - Residential Property Management

Simplified property management

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