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8 Signs You're a Great Property Manager


Are you a GOOD or a GREAT property manager?


Well, three major responsibilities of a property manager involve finding you a tenant, collecting the money and providing regular inspections. 

But, a GREAT property manager understands that the entire job role of a property manager goes beyond these basic responsibilities.

Great property managers serve as a risk manager and guide to the landlords.

So, if you are in doubt, follow our list of top signs and habits of excellent property managers around the world. If you’ve all these signs, undoubtedly, you’re great!

1. You are a 'people person'

In the Property Management profession, communication is the key to healthy relationships with tenants and landlords. Being a property manager, you have to speak to many people of different conflicts, needs and interests. You know how to balance those varying interests to keep everyone happy.

You understand people, relate to them and address their issues while showing sensitivity. You have the ability to foster a healthy relationship with your clients based on mutual trust and respect.


2. For you, technology is easy

The feeling of drowning in a sea of emails as you open your overflowing email box is scary for many, but not for you.

Being a great property manager, you know how to use technology in your favour. You understand that technology can make save you time and help you perform your errands far more efficiently.

You can’t keep track of everything without technology. Technology-enabled systems and programs help you stay up-to-date with every single thing happening with the clients you’re dealing with and properties you manage.

You can store all your reports, leases, and owner and client communications at one place and access them anytime with a good internet connection. 


3. You are approachable

No matter how stressed out you are, you always appear friendly and never “too busy” to speak to your clients for their genuine requests. Your clients can reach out to you anytime they need your help. 

An electrician should make you feel important when you first meet them. What about their appearance and honesty? Ensure that you take note of those things.


4. You are professional

You know the importance of professionalism when it comes to dealing with people, including your staff, landlords, tenants and others. You’re always polite and soft-spoken. You never reflect your personal biases in your profession. 

Though you’re friendly with your clients, you are well-familiar with the thin line that separates being friendly and being a friend.  Building a personal relationship with your tenants can impact your ability to work professionally and efficiently.


5. You stay organised

You enjoy working in an organised manner. You have excellent organisation and planning skills, both of which are important to grow your career as a successful property manager.

You have clear goals and set out a well-defined process for your routine tasks. It minimises confusion and saves time while making you more efficient at your work. 


6. You receive new clients and referrals

Referrals are the sincerest form of admiration. When your existing clients refer potential clients your services, it’s a sign that you’re doing great in property management.


7. Other property managers seek your advice

You feel good helping other property managers who reach you for your expert advice. It is a sign that you are an authority property manager which speaks well of your expertise and skill set. Don’t forget to keep some of your success secrets as your own proprietary information.


8. You are aware of laws and codes of conduct for property managers in your state

Every state in Australia outlines a different set of laws and codes of conduct for property managers.

Being a great property manager, you uphold all those laws to the highest standards.  You keep checking your relevant state government website to stay updated with the latest guidelines and laws. 

Becoming a great property manager requires the right hard and soft skills in the workplace. Improve your efficiency, client service and relationships using Bricks+Agent's property maintenance software. 


Topics: Property Management Advice

Rafael Niesten

Written by Rafael Niesten

In his early 20s, Perth local Rafael Niesten, won a scholarship to study in Canada, with that came the opportunity to volunteer at a local radio station. That spawned his entrepreneurial streak, returning to Perth in 2001 he set up community radio Groove FM. More by luck than design, they became successful, too successful as they took a significant chunk of the Perth Market. This sent up the red flag with his commercial competitors who saw to it that he came before the Australian Broadcasting Authority and on technicalities such as the number of volunteers he was forced to move on. He received the citizen of the year award for Western Australia (youth) and was a finalist in the Australian of the year awards (Youth). Falling on his sword he turned to running small and large scale events, all the while buying, renovating and selling properties. Buying and selling land and renovated houses provided a grounding in the property industry. He founded a cloud based medical grade voice recognition company, followed by co founding the first true cloud application for private practice in the health sector. He successfully exited these ventures at the end of 2016 and began building Bricks+Agent.

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