Are you a GOOD or a GREAT property manager?
Well, three major responsibilities of a property manager involve finding you a tenant, collecting the money and providing regular inspections.
But, a GREAT property manager understands that the entire job role of a property manager goes beyond these basic responsibilities.
Great property managers serve as a risk manager and guide to the landlords.
So, if you are in doubt, follow our list of top signs and habits of excellent property managers around the world. If you’ve all these signs, undoubtedly, you’re great!
1. You are a 'people person'
In the Property Management profession, communication is the key to healthy relationships with tenants and landlords. Being a property manager, you have to speak to many people of different conflicts, needs and interests. You know how to balance those varying interests to keep everyone happy.
You understand people, relate to them and address their issues while showing sensitivity. You have the ability to foster a healthy relationship with your clients based on mutual trust and respect.
2. For you, technology is easy
The feeling of drowning in a sea of emails as you open your overflowing email box is scary for many, but not for you.
Being a great property manager, you know how to use technology in your favour. You understand that technology can make save you time and help you perform your errands far more efficiently.
You can’t keep track of everything without technology. Technology-enabled systems and programs help you stay up-to-date with every single thing happening with the clients you’re dealing with and properties you manage.
You can store all your reports, leases, and owner and client communications at one place and access them anytime with a good internet connection.
3. You are approachable
No matter how stressed out you are, you always appear friendly and never “too busy” to speak to your clients for their genuine requests. Your clients can reach out to you anytime they need your help.
An electrician should make you feel important when you first meet them. What about their appearance and honesty? Ensure that you take note of those things.
4. You are professional
You know the importance of professionalism when it comes to dealing with people, including your staff, landlords, tenants and others. You’re always polite and soft-spoken. You never reflect your personal biases in your profession.
Though you’re friendly with your clients, you are well-familiar with the thin line that separates being friendly and being a friend. Building a personal relationship with your tenants can impact your ability to work professionally and efficiently.
5. You stay organised
You enjoy working in an organised manner. You have excellent organisation and planning skills, both of which are important to grow your career as a successful property manager.
You have clear goals and set out a well-defined process for your routine tasks. It minimises confusion and saves time while making you more efficient at your work.
6. You receive new clients and referrals
Referrals are the sincerest form of admiration. When your existing clients refer potential clients your services, it’s a sign that you’re doing great in property management.
7. Other property managers seek your advice
You feel good helping other property managers who reach you for your expert advice. It is a sign that you are an authority property manager which speaks well of your expertise and skill set. Don’t forget to keep some of your success secrets as your own proprietary information.
8. You are aware of laws and codes of conduct for property managers in your state
Every state in Australia outlines a different set of laws and codes of conduct for property managers.
Being a great property manager, you uphold all those laws to the highest standards. You keep checking your relevant state government website to stay updated with the latest guidelines and laws.
Becoming a great property manager requires the right hard and soft skills in the workplace. Improve your efficiency, client service and relationships using Bricks+Agent's property maintenance software.