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Blog

How Property Inspection Software Increases Client Retention

Even though we don’t like having someone look over our shoulder when we work, the truth is that this is how we learn to do a better job. Today, there are better solutions for improving the productivity of employees, and one of them is property inspection software. Here is the difference inspection software can make in client retention.

It is watching at all time

In terms of cleanliness, your client will be your worst critic. When it comes to the quality of the work you provide, this has a direct impact on how people see their business and it can be a make or break component for the success of a business.

As your business matters a lot, it is extremely important that your clients remain satisfied with the level of service you offer. Being a business owner or manager, you must do everything that you can to ensure each employee does their job to the best of their ability.

Keeps an eye out

Competition is high when it comes to property management, so it’s important to try something different in order to be successful. Try not to give clients any excuse because if you do, they will most probably replace you with someone else. Of course, you cannot be everywhere at once. It is impossible to personally impose the level of high quality onto each employee, every hour, and at every job site. But you can offer top-notch training to employees when they join your team and secure your business by using property inspection software to help you retain clients.

Innovative vision with Inspection Software

Every client has a range of different needs. These can include different floor plans, previous expectations, different surface types, as well as different schedules. Providing your team with the same inspection checklist doesn’t make sense. Rather than doing the manual work, consider using innovative tools and resources, in order to make sure that you are offering satisfactory service to all your clients and the advantages of using inspection software are endless.

Inspection software can empower your managers and team leaders to do their job efficiently and quickly, cleanly and accurately, so that the clients are satisfied with your services and continue to remain clients. Furthermore, inspection software offers you an affordable tool to provide premium customisation to your customers and supports all the efforts you make to meet their unique needs.




Jon Stul

Written by Jon Stul

Having spent over 12 years in the real estate industry covering all facets from residential through to commercial, established and off plan properties and sub-divisions, he has an in depth knowledge of the industry. Stepping out of the industry four years ago and moving interstate to expand a frozen yoghurt chain that has gone from 1 to 4 stores in the time he has been involved. This was recently sold to Made Group. Real estate has always been in his blood and it was a natural fit to start Bricks + Agent given the amount of insight he has into the industry as a whole. Having seen how all different forms of traditional marketing was used to the direction that it is now heading today, we think we have come up with a truly unique proposition that fits into the current state of the property maintenance market.

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