It is a property manager’s job to ensure that everything runs smoothly . This means presenting all necessary information to landlords in a timely manner and ensuring that all tenants are happy and stay signed to a lease. Here are some essential planning tips that all professional property managers should know.
1. Always have a backup plan
Do you have a contingency plan that will help you solve emergency issues at properties that you manage? By having a good plan in place, you make sure that everything runs smoothly even during a crisis.
Maybe you own real estate agency or work with several employees. Make sure that everyone has access to this information and that everyone is updated regularly.
2. Know what tasks you need to outsource
Even if you work for a property management organisation that offers on-site maintenance, there will be times when maintenance and repair tasks will require outsourcing.
In Australia, certain home maintenance jobs can only be performed by licenced contractors, especially jobs that are related to electrical work or plumbing. Be sure that each task gets done by someone who has the necessary skills. The easiest way to find local contractors is by listing the jobs on Bricks + Agent property maintenance platform.
3. Minimise paperwork
Too many papers and hard copy reports can easily complicate the work of any property manager and can even prevent a company from functioning efficiently. By having to do excessive amounts of paperwork, you’ll invest much more time in keeping things organised.
Consider simplifying your work by using a property management software. These innovative tools have been created by tech specialists to help you save a time by automating workflows and reduce a company’s need for extensive paperwork.
4. Have an efficient protocol for unhappy tenants
What do you do if a tenant isn't happy with the quality of the property they are renting or with your services? If the tenant’s complaints are legitimate, you need to do something about it or you risk getting negative feedback that can affect your career.
5. Have good communication protocol with landlords
A property manager should discuss with the tenants and suggest a method of communication that is beneficial for both parties. If you want to do your job properly, chances are you won’t always be at the landlord’s disposal. At the same time, keep in mind that your clients are very important. The best course of action is to have a protocol and to respect it.
Your main goal as a property manager should be to reduce chaos and complications involved with managing several properties simultaneously. It is quite easy to find yourself in a situation where you’re being pulled in different directions at the same time.
This can result in a lot of stress and you might end up being disorganised. If you are under a lot of stress, even organising the keys from the properties that you are managing can become a difficult task. Consider having a schedule and you should have backup plans for any possible situation.
A property manager’s goals should be to manage a large number of properties effectively and to have good relationships with landlords and tenants. If you want to reach these goals, you might want to simplify your daily tasks. By using Bricks + Agent you can organise your tasks, solve your tenant’s and landlord's issues, and find local service providers in no time!