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Why Property Management Agencies Are Adopting Software Systems For Maintenance Tracking

B+A - screen shotsMandatory maintenance is something that defines the property management industry today. However, things like whether the property’s portfolio is well-maintained or not is something that is questionable.

The reason why most real estate agencies are planning to, or already have streamlined their maintenance processes, is ultimately to imrprove their clients' overall satisfaction with their business.

Although maintenance is quite beneficial and important for rental properties, it can keep your staff bogged down and start to affect your business, if managed ineffectively.

How will you deal with property maintenance tasks? Thanks to the simplified property maintenance system developed by our team at Bricks+Agent, maintenance and repairs at rental properties are a breeze to complete. Here’s how it will help:

1. Real-time data

Unlike other nine to five jobs, property management is more of a full time engagement, as tenants can complain in the middle of the night or on the weekend. 

Bricks+Agent's cloud-based property maintenance software helps to keep track of everything and rather than calling you, tenants can use the mobile app to post details of their request and flag it as urgent or not. 

This real-time, mobile app will also save you from making calls and following up with trades professionals to check the progress of the job to be completed. With the software, you can track work orders from a live tradie tracker anytime, anywhere.


2. Offer guarantee for contractor's accountability

To streamline property maintenance and assure high quality work is being completed, property management companies often rely on trusted contractors. Even if you are managing more than one rental portfolio, you will be the one to hire contractors.

The application allows you to manage multiple contractors from one place. All communications, work orders, payments and invoicing can be completed via the platform, making it convenient for all stakeholders. Push notifications also ensure everyone is notified when someone completes a task. 


4. Overall safety

One of the most important things that is often overlooked is managing the property’s safety. The software will send alerts to contractors, landlords, tenants and property managers about emergency maintenance requests to ensure jobs are completed and flagged as priority. Although it won't eliminate the potential hazards, you will be able to keep on top of the progress with ease. As a property manager, you will be able to prioritise these requests and will be able to avoid the potential falls.

Property management software not only helps in optimising maintenance  and repair requests, but also helps with things like tenant screening, payment processing and much more. Find out more about reliable property maintenance software like Bricks+Agent to get started today!

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Topics: Insider, Property Management Advice, industry news

Rafael Niesten

Written by Rafael Niesten

In his early 20s, Perth local Rafael Niesten, won a scholarship to study in Canada, with that came the opportunity to volunteer at a local radio station. That spawned his entrepreneurial streak, returning to Perth in 2001 he set up community radio Groove FM. More by luck than design, they became successful, too successful as they took a significant chunk of the Perth Market. This sent up the red flag with his commercial competitors who saw to it that he came before the Australian Broadcasting Authority and on technicalities such as the number of volunteers he was forced to move on. He received the citizen of the year award for Western Australia (youth) and was a finalist in the Australian of the year awards (Youth). Falling on his sword he turned to running small and large scale events, all the while buying, renovating and selling properties. Buying and selling land and renovated houses provided a grounding in the property industry. He founded a cloud based medical grade voice recognition company, followed by co founding the first true cloud application for private practice in the health sector. He successfully exited these ventures at the end of 2016 and began building Bricks+Agent.