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CUSTOMER STORIES

Join the digital movement to revolutionise a property manager’s day-to-day.

Maintenance. Inspections. Locks. Automation. Bots.

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Bricks and Agent's fully integrated Maintenance Solution with Property Tree has resulted in increased productivity for Waikato Real Estate.

 

“We’ve had massively increased productivity. Before implementing Bricks and Agent it wasn’t uncommon for us to see 80 to 100 work orders older than 30 days, now this sits at around 20. The trades are really happy using it. It’s really hit our service targets for owners and tenants too”.

Cherie Osbaldiston
General Manager, Waikato Real Estate

 

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Harris Tripp: Moving maintenance from the inbox to the cloud with Bricks and Agent 

 

"Bricks and Agent has opened my eyes with regards to how many work orders we are processing as well as the number of renovations we are undertaking. The volume of repairs and maintenance has really shown me how much time it was taking away from our property managers. Through business insights management is no longer left in the dark." 

 

Maria Pakis
Head of Property Management, Harris Tripp

 

Property Maintenance Health Check 


Maintenance is hard. Take the assessment to get your results on how you are doing.

 

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Jo Weir

Property managers were spending 70% of their day on maintenance, this figure has dropped to less than 30% by implementing Bricks and Agent.

 

"With a clear vision of their future goal, the team at Shape property are focused on growing the property management side of their business. Driven by a determination to create efficiencies, they have embraced technology to streamline their service delivery. Here is how Bricks and Agent solution is helping them bring their vision to life".

 

Jo Weir
Director Shape Property

Realmark Urban

Property managers are happy with platform and change management was made a breeze by exceptional customer support.

 

"We have 1000+ managements we look after and a team of 12. We had a platform previously that wasn't as user friendly and didn't progress. To be able to approve a job and then not have to manually add invoices was a big tick. Everything in one platform - owners, tenants, trades and property managers with a platform that was one thousand times better made the transition so smooth for us."

 

Nicole Hazell
Associate Director - Residential Property Management

Join the digital movement to revolutionise a property
managers day-to-day

Customer Stories

“We’ve had massively increased productivity. Before implementing Bricks and Agent it wasn’t uncommon for us to see 80 to 100 work orders older than 30 days, now this sits at around 20. The trades are really happy using it. It’s really hit our service targets for owners and tenants too”

Cherie Osbaldiston

General Manager, Waikato Real Estate

"The transparency between all parties helps our team massively. The whole product and its features make facilitating maintenance very easy and quick. Amazing product with a great team backing the development and support."

Greg Banks

Manager Customer Support (Little Real Estate)

"By using the platform, this gives us greater visibility of all contractor jobs, enhances the customer journey and enables us to address any issues with contractors in real time for the 200,000+ properties we manage"

Louise Smith

National Operations Manager(Places For People)

"I would describe their product as the Uber for property maintenance. We have 45,000 retail customers and we want to be able to give them some productivity tools so that they can manage their retail shop and easily communicate when they have issues."

Aidan Coleman

Former CTO Charter Hall

"With a clear vision of their future goal, the team at Shape property are focused on growing the property management side of their business. Driven by a determination to create efficiencies, they have embraced technology to streamline their service delivery. Here is how Bricks and Agent solution is helping them bring their vision to life."

Jo Weir

Director Shape Property

"Bricks and Agent has opened my eyes with regards to how many work orders we are processing as well as the number of renovations we are undertaking. The volume of repairs and maintenance has really shown me how much time it was taking away from our property managers. Through business insights management is no longer left in the dark."

Maria Pakis

HEAD OF PROPERTY MANAGEMENT - Harris Tripp

"We have 1000+ managements we look after and a team of 12. We had a platform previously that wasn't as user friendly and didn't progress. To be able to approve a job and then not have to manually add invoices was a big tick. Everything in one platform - owners, tenants, trades and property managers with a platform that was one thousand times better made the transition so smooth for us."

Nicole Hazell

Associate Director - Residential Property Management