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LITE MAINTENANCE
Has the power to take the mundane away from a property manager's day-to-day.

 

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Our Lite Maintenance solution

Maintenance
Inspections
Automation
Insights
One Application
Seamless Data Integration Seamless Data Integration
Automated invoice entry
Multi Party Chat + Video Multi Party Chat + Video
Mobility and apps
Work flows Simple & complex Work flows Simple & complex
Automation
Automated job tasks & reminders Automated job tasks & reminders
Multi party chat & video

One Application 

One application for maintenance + inspections. No need to login to multiple apps or have multiple tabs open. All the data within is Bricks + Agent.

Single sign on available with Maintenance Plus.

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Automated invoice entry

No more invoices sent via email. No more manual entry. Invoices push back with all the creditor information automatically attached so all you need to do is make payment.

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Mobility and apps

A native mobile app on either Ios or Android for your tenants, owners and your team. This allows maintenance requests to posted in less than 60 seconds, reviewed by your team and sent for owner approval if needed.

automated-compliance-and-updates

Automation

Job Rules and Actions allow you to set and forget the mundane and manual tasks.

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Multi party chat & video

Chat and video with your tenants and owners separately or all together. Save on calls, emails and time by connecting people to solve maintenance tasks quickly.

multi-party-chat-video

Multi party chat & video

Chat and video with your tenants, owners and tradies separately or all together. Save on calls, emails and time by connecting people to solve maintenance tasks quickly.

multi-party-chat-video
Power BI reporting & Insights Power BI reporting & Insights
AI, rules + automation
Maintenance
Power BI reporting & Insights Power BI reporting & Insights
AI, rules + automation
Inspections

AI, rules + automation in Maintenance

 

There is a lot of similarity with maintenance requests and a lot of repetition.

Do away with the repetition by using rules and automation with inbuilt AI.

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AI, rules + automation in Inspections

 

Recurring requests can be slotted in to the best time slots available.

Apply rules and automation to planning and scheduling to save time and maximise resources.

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Trade, Jobs & Staff Insights

Industry leading insights for all facets of maintenance in the agency.

Gather an overview of all trade activity across your agency to review expenditure and maximise trade efficiencies.

Drill down into job details like never before to see what type of jobs, where they are active and completed, for your portfolio.

Review all aspects of portfolio and staff KPI from a single screen.

Coverage
Multi Party Chat + Video Multi Party Chat + Video
Remote or onsite inspections
Notify recent Activities Notify recent Activities
One-click maintenance requests
Work flows Simple & complex Work flows Simple & complex
One-click asset registry
Work flows Simple & complex Work flows Simple & complex
Scheduling, smart scheduling + dispatch
Power BI reporting & Insights Power BI reporting & Insights
Checklists + templates

Remote or onsite inspections

Allowing you to complete inspections either remotely or onsite with your tenants.

Your team can access a video stream from the tenants smartphone, which is captured and stored providing owners rich reports of both pictures and videos of their properties.

Your team can access the same technology for onsite inspections as well using the property manager app for Ios or Android devices.

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One-click maintenance requests

Rather than juggling different maintenance and inspection solutions - this is an all in one. When conducting remote or onsite inspections you can draft maintenance issues to review once the inspection is over. One click captures both pictures and video that are attached to the prefilled maintenance request.

remote-or-onsite-inspections

One-click asset registry

You can record key assets in the property to personalise maintenance. You will have the knowledge of the property assets when they require repair. You can also store purchase and warranty information in the asset register.

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Scheduling, smart scheduling + dispatch

The same technology we have created for tradies is available for your team. A fully featured dispatch board showing locations combined with smart scheduling and routing. Making onsite inspections much easier to plan and schedule.

scheduling

Checklists + templates

Make sure there is uniformity across inspections. Whether you are onsite or remote you can standardise key items your team should check. The checklist fields can be optional or mandatory.

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AI, rules + automation

Recurring requests can be slotted in to the best time slots available. Apply rules and automation to planning and scheduling to save time and maximise resources.

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More than maintenance

Lite maintenance doesn't suit?
Try our Premium maintenance solution instead
 

For Property Managers wanting the power of our Premium maintenance solution without the trade platform, we
have Lite.

Lite maintenance has job & invoice automation, mobility, the asset register, collaboration with owners + tenants
and business rules to reduce repetitive tasks.

All designed to take the mundane away from a property managers
day-to-day.

Maintenance software
Premium
Lite
Job automation
Job edits
Dashboard
Quote Submission
Business Rules

Unlimited

6

Invoice automation

Full

Full

Insights

Advanced

Advanced

Asset Register
Owner login
Owner Job Approvals
Tenant Login
Multi-party-in-app-video
In-app-chat
Mobile Apps for all users
Phone Support (on top of chat, email & online)
Trade Platform

Advanced

Trade Compliance check
Service Provider Login
Scheduling
Tracking

Property Maintenance Health Check 


Maintenance is hard. Take the assessment to get your results on how you are doing.

 

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Customer Stories

“We’ve had massive increased productivity. Before implementing Bricks and Agent it wasn’t uncommon for us to see 80 to 100 work orders older than 30 days, now this sits at around 20. The trades are really happy using it. It’s really hit our service targets for owners and tenants”

Cherie Osbaldiston

General Manager, Waikato Real Estate

"The transparency between all parties helps our team massively. The whole product and its features make facilitating maintenance very easy and quick. Amazing product with a great team backing the development and support."

Greg Banks

Manager Customer Support (Little Real Estate)

"By using the platform, this gives us greater visibility of all contractor jobs, enhances the customer journey and enables us to address any issues with contractors in real time for the 200,000+ properties we manage"

Louise Smith

National Operations Manager(Places For People)

"I would describe their product as the Uber for property maintenance. We have 45,000 retail customers and we want to be able to give them some productivity tools so that they can manage their retail shop and easily communicate when they have issues."

Aidan Coleman

Former CTO Charter Hall