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BRICKS AND AGENT LITE

Removing the mundane and manual

 

Checkout our Lite solution features

Our Lite Maintenance solution

Maintenance
Inspections
Omni Channel
Automation
Insights
One Application
Seamless Data Integration Seamless Data Integration
Automated invoice entry
Multi Party Chat + Video Multi Party Chat + Video
Mobility and apps
Work flows Simple & complex Work flows Simple & complex
Automated compliance and updates

One Application 

One application for maintenance + inspections. No need to login to multiple apps or have multiple tabs open. All the data within is Bricks + Agent.

Single sign on available with Maintenance Plus and Inspection Express integrations.

oneapplication

Automated invoice entry

No more invoices sent via email. No more manual entry. Invoices push back with all the creditor information automatically attached so all you need to do is make payment.

invoiceItem

Mobility and apps

A native mobile app on either Ios or Android for your tenants, owners, tradies and your team. This allows maintenance requests to posted in less than 60 seconds, reviewed by your team, sent for owner approval if needed and for the trades to complete all from their mobile device.

automated-compliance-and-updates

Automated compliance and updates

Tradies are automatically linked to your agency and need to provide their ABN, licence and insurance documentation. We not only check it for you but we set a reminder for the trades to ensure they resubmit the documents if they are due to expire.

automatedcompliences

Multi party chat & video

Chat and video with your tenants, owners and tradies separately or all together. Save on calls, emails and time by connecting people to solve maintenance tasks quickly.

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Omnichannel maintenance requests

Tenants can now post a job via phone call, email, whatsapp, messenger, sms and via the mobile app.

Tenants can post jobs using the most available communication mediums, meaning significantly lower manual entry of requests and much more detail for the service providers, resulting in significant time and cost savings for property managers.

Tenants can also use the mobile apps to lodge maintenance requests as well in under 60 seconds.

omnichalleitems
Power BI reporting & Insights Power BI reporting & Insights
AI, rules + automation
Maintenance
Power BI reporting & Insights Power BI reporting & Insights
AI, rules + automation
Inspections

AI, rules + automation in Maintenance

There is a lot of similarity with maintenance requests and a lot of repetition. Do away with the repetition by using rules and automation with inbuilt AI.

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AI, rules + automation in Inspections

Recurring requests can be slotted in to the best time slots available. Apply rules and automation to planning and scheduling to save time and maximise resources.

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Trade, Jobs & Staff Insights

Industry leading insights for all facets of maintenance in the agency.

Gather an overview of all trade activity across your agency to review expenditure and maximise trade efficiencies.

Drill down into job details like never before to see what type of jobs, where they are active and completed, for your portfolio.

Review all aspects of portfolio and staff KPI from a single screen.

Coverage
Multi Party Chat + Video Multi Party Chat + Video
Remote or onsite inspections
Notify recent Activities Notify recent Activities
One-click maintenance requests
Work flows Simple & complex Work flows Simple & complex
One-click asset registry
Work flows Simple & complex Work flows Simple & complex
Scheduling, smart scheduling + dispatch
Power BI reporting & Insights Power BI reporting & Insights
Checklists + templates

Remote or onsite inspections

Allowing you to complete inspections either remotely or onsite with your tenants.

Your team can access a video stream from the tenants smartphone, which is captured and stored providing owners rich reports of both pictures and videos of their properties.

Your team can access the same technology for onsite inspections as well using the property manager app for Ios or Android devices.

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One-click maintenance requests

Rather than juggling different maintenance and inspection solutions - this is an all in one. When conducting remote or onsite inspections you can draft maintenance issues to review once the inspection is over. One click captures both pictures and video that are attached to the prefilled maintenance request.

remote-or-onsite-inspections

One-click asset registry

You can record key assets in the property to personalise maintenance. You will have the knowledge of the property assets when they require repair. You can also store purchase and warranty information in the asset register.

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Scheduling, smart scheduling + dispatch

The same technology we have created for tradies is available for your team. A fully featured dispatch board showing locations combined with smart scheduling and routing. Making onsite inspections much easier to plan and schedule.

scheduling

Checklists + templates

Make sure there is uniformity across inspections. Whether you are onsite or remote you can standardise key items your team should check. The checklist fields can be optional or mandatory.

Coverage

Remote or onsite inspections

Allowing you to complete inspections either remotely or onsite with your tenants.

Your team can access a video stream from the tenants smartphone, which is captured and stored providing owners rich reports of both pictures and videos of their properties.

Your team can access the same technology for onsite inspections as well using the property manager app for Ios or Android devices.

Coverage
Video image

How can Bricks and Agent help

Bricks + Agent is not just about maintenance. It is a digital movement to make your day today work effortless.

More than maintenance

Learn more about some additional features of the platform.

What's the difference between premium and lite?

FEATURE COMPARISON OF LITE AND PREMIUM VERSIONS

Maintenance software
Premium
Lite
Job automation
Job edits
Dashboard
Quote Submission
Business Rules

Unlimited

6

Invoice automation

Full

Full

Insights

Advanced

Advanced

Asset Register
Owner login
Owner Job Approvals
Maintenance software
Premium
Lite
Tenant Login
Multi-party-in-app-video
In-app-chat
Mobile Apps for all users
Phone Support (on top of chat, email & online)
Trade Platform

Advanced

Trade Compliance check
Service Provider Login
Scheduling
Tracking

Introducing

Premium maintenance

 

Lite maintenance doesn’t suit? Try our Premium maintenance solution instead

Obligation free maintenance check up

Maintenance is hard. Take the assessment to get your results on how to make maintenance e.

 

Find out by clicking on each logo

Deep integration + partnerships with all leading property management software.

Hear what some of our customers have to say

Customer stories

“We’ve had massively increased productivity. Before implementing Bricks and Agent it wasn’t uncommon for us to see 80 to 100 work orders older than 30 days, now this sits at around 20. The trades are really happy using it. It’s really hit our service targets for owners and tenants too”

Cherie Osbaldiston

General Manager, Waikato Real Estate

"The transparency between all parties helps our team massively. The whole product and its features make facilitating maintenance very easy and quick. Amazing product with a great team backing the development and support."

Greg Banks

Manager Customer Support (Little Real Estate)

"By using the platform, this gives us greater visibility of all contractor jobs, enhances the customer journey and enables us to address any issues with contractors in real time for the 200,000+ properties we manage"

Louise Smith

National Operations Manager(Places For People)

"I would describe their product as the Uber for property maintenance. We have 45,000 retail customers and we want to be able to give them some productivity tools so that they can manage their retail shop and easily communicate when they have issues."

Aidan Coleman

Former CTO Charter Hall

"With a clear vision of their future goal, the team at Shape property are focused on growing the property management side of their business. Driven by a determination to create efficiencies, they have embraced technology to streamline their service delivery. Here is how Bricks and Agent solution is helping them bring their vision to life."

Jo Weir

Director Shape Property

"Bricks and Agent has opened my eyes with regards to how many work orders we are processing as well as the number of renovations we are undertaking. The volume of repairs and maintenance has really shown me how much time it was taking away from our property managers. Through business insights management is no longer left in the dark."

Maria Pakis

HEAD OF PROPERTY MANAGEMENT - Harris Tripp

"We have 1000+ managements we look after and a team of 12. We had a platform previously that wasn't as user friendly and didn't progress. To be able to approve a job and then not have to manually add invoices was a big tick. Everything in one platform - owners, tenants, trades and property managers with a platform that was one thousand times better made the transition so smooth for us."

Nicole Hazell

Associate Director - Residential Property Management