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Property Management software - maintenance

Remove the manual and mundane with the most advanced maintenance platform on the market 

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The transition was so smooth

Nicole Hazell, Leederville

Bricks + Agent opened my eyes

Maria Pakis, Sydney

Massively increased productivity

Cherie Osbaldiston, New Zealand

The transparency helps our team

Greg Banks, Melbourne

The Uber for property maintenance

Aidan Coleman, New Zealand

Client Reviews

Learn what our customers have to say about Bricks + Agent

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Save time with the most advanced platform on the market

Revolutionise your day by utilising rule and automations, a dashboard overview, omni channel maintenance lodgment and review for tenant and owners, invoice automation, recurring jobs and a marketplace of more than 50k trades thanks to our partnership with hipages.

More Benefits

 

Omni Channel Communication

Tenants and owners can use social media, SMS, automated email and phone as well as QR codes to log and approve maintenance requests

Automated Invoice Processing

Invoices approved by the property managers are automatically synced into your property management software ready to pay

Integrations + Partnerships

Integrated into all leading property management and inspection platforms – making life a lot easier

Automated Updates

Trades have their licence, insurance and ABN verified by our team with reminders sent to trades prior to expiry to update the documents

Rules + Automation

The most comprehensive rules and automation engine featuring automated reminders as well as automated actions

Business Intelligence

Tenants and owners can use social media, SMS, automated email and phone as well as QR codes to log and approve maintenance requests

customer stories

"Massively increased productivity..."

We've had massively increased productivity. Before implementing Bricks and Agent it wasn’t uncommon for us to see 80 to 100 work orders older than 30 days, now this sits at around 20. The trades are really happy using it. It’s really hit our service targets for owners and tenants too.

Cherie Osbaldiston
General Manager (Waikato Real Estate)

"The transparency helps our team massively..."

The transparency between all parties helps our team massively. The whole product and its features make facilitating maintenance very easy and quick. Amazing product with a great team backing the development and support.

Greg Banks
Manager Customer Support (Little Real Estate)

"This gives us greater visibility..."

By using the platform, this gives us greater visibility of all contractor jobs, enhances the customer journey and enables us to address any issues with contractors in real time for the 200,000+ properties we manage

Louise Smith
National Operations Manager (Places For People)

"I would describe this product as the Uber for property maintenance..."

I would describe their product as the Uber for property maintenance. We have 45,000 retail customers and we want to be able to give them some productivity tools so that they can manage their retail shop and easily communicate when they have issues.

Aidan Coleman
Former CTO (Charter Hall)

"The system is easier to use. They are super responsive to improvements..."

We were using Maintenance Manager for 4 years and have switched to Bricks+Agent and the system is easier to use. They are super responsive to improvements and will help your trades, owners and tenants, as well has your team. As they said to us "Your job is to do Property Management, our job is IT - let us ring your tradesperson to help them work out the tech. Most trades has no trouble but you will always get a couple that will struggle with anything new. For our team, B+A is simple to use, troubleshoots with videos for tenants, and we have no hesitation recommending Bricks+Agent to anyone, and we have."

Kaye Matheson
Principal (McGrath Estate Agents)

"Bricks and Agent has opened my eyes..."

Bricks and Agent has opened my eyes with regards to how many work orders we are processing as well as the number of renovations we are undertaking. The volume of repairs and maintenance has really shown me how much time it was taking away from our property managers. Through business insights management is no longer left in the dark.

Maria Pakis
Head of Property Management (Harris Tripp)

"A platform that made the transition so smooth for us..."

We have 1000+ managements we look after and a team of 12. We had a platform previously that wasn't as user friendly and didn't progress. To be able to approve a job and then not have to manually add invoices was a big tick. Everything in one platform - owners, tenants, trades and property managers with a platform that was one thousand times better made the transition so smooth for us

Nicole Hazell
Associate Director (Residential Property Management)

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Let us give you a demo on our world class maintenance solution integrated with inspections, digital locks and automation.

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