The transition was so smooth
Nicole Hazell, Leederville
Nicole Hazell, Leederville
Maria Pakis, Sydney
Cherie Osbaldiston, New Zealand
Greg Banks, Melbourne
Aidan Coleman, New Zealand
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Keep track of all of the maintenance quote requests and work orders from your smart phone or you can use our automated email communication workflow to have quotes and invoices closed by just sending an email
Tenants and owners can use social media, SMS, automated email and phone as well as QR codes to log and approve maintenance requests
Invoices approved by the property managers are automatically synced into your property management software ready to pay
Trades have their licence, insurance and ABN verified by our team with reminders sent to trades prior to expiry to update the documents
The most comprehensive rules and automation engine featuring automated reminders as well as automated actions
We've had massively increased productivity. Before implementing Bricks and Agent it wasn’t uncommon for us to see 80 to 100 work orders older than 30 days, now this sits at around 20. The trades are really happy using it. It’s really hit our service targets for owners and tenants too.
The transparency between all parties helps our team massively. The whole product and its features make facilitating maintenance very easy and quick. Amazing product with a great team backing the development and support.
By using the platform, this gives us greater visibility of all contractor jobs, enhances the customer journey and enables us to address any issues with contractors in real time for the 200,000+ properties we manage
I would describe their product as the Uber for property maintenance. We have 45,000 retail customers and we want to be able to give them some productivity tools so that they can manage their retail shop and easily communicate when they have issues.
With a clear vision of their future goal, the team at Shape property are focused on growing the property management side of their business. Driven by a determination to create efficiencies, they have embraced technology to streamline their service delivery. Here is how Bricks and Agent solution is helping them bring their vision to life.
Bricks and Agent has opened my eyes with regards to how many work orders we are processing as well as the number of renovations we are undertaking. The volume of repairs and maintenance has really shown me how much time it was taking away from our property managers. Through business insights management is no longer left in the dark.
We have 1000+ managements we look after and a team of 12. We had a platform previously that wasn't as user friendly and didn't progress. To be able to approve a job and then not have to manually add invoices was a big tick. Everything in one platform - owners, tenants, trades and property managers with a platform that was one thousand times better made the transition so smooth for us