Service Providers are busy working on their craft but they still need business + the ability to run their businesses. Whether you are a sole trader, a large group, a franchise network or a national company we have the tools + workflows that will suit your business.
Bricks + Agent provides both. No need to use paper or run multiple systems - you can do it all with us.
Quote opportunities are given in residential, commercial + strata from property + facility managers, property owners + tenants looking to have both small and large tasks completed. These can be quote opportunities, direct work orders, or you can even be found by setting your status as ready to work + being able to accept jobs from the marketplace - where clients can see you on a map, check out your profile + you get the job just by being in the area. Simple. You can also see any jobs near you, if you are in the area + are looking to quote on some additional tasks.
Quotes opportunities are great but you still need to tools to manage them.
With Bricks + Agent you can add any job from any system whether they come from our platform or from any other source. You can use the same app to generate quotes that automatically turn into invoices once a job is marked as complete, you can schedule all of your tasks with calendar invites + reminders sent directly to your clients. With smart scheduling we can help you determine the best, day time + route for your job and if you are running late we can automatically let everyone know in your schedule when your new ETA to their job + when it is time to start travelling to the job a map pops up for your and your clients so everyone knows when you are going to be there. Once there you can check in, re estimate the time needed, start the timer, be reminded of your next job + when complete, take pics + videos to attach to the job, grab a signature on the app + mark it complete. Then off to your next job + once the work is approved your invoice is automatically sent, so you can focus on your craft + let us take care of the rest.
For a full list of all the service provider features, visit out features page.
Some of the features available to service providers include:
Mobile or Desktop - we have you covered any where at any time
Being on the road for most of the day means mobility is really important in running a successful business. Clients expect fast response times to quotation requests + any questions they may have about a job. You can run your business from the palm of your hand any where and at any time.
Scheduling, Smart Scheduling + Dispatch
You can use our custom built scheduler to book time for your jobs or our advanced scheduler for larger organisations requiring a dispatch board. You can share the calendar availability with your clients + allow them to see your schedule + book time subject to your approval. All your appointments that are for the day and upcoming are presented on your dashboard so you can see at a glance your workload for the day and days ahead.
Multi Party Chat + Video
Solve maintenance requests by chatting or taking a video calls with one person or every person that is needed to resolve the maintenance request. There is no need for multiple phone calls or emails as all the communications related to the maintenance request can be completed on the platform.
All the workflows you can think of
We have both simple + complex workflows to help you best manage the maintenance requests, tasks + schedules. You can: Create. Edit. Approve. Reject. Mark as ready to work. Mark as on the way,. Find Jobs near me. Complete. Review Notes.Build a profile. Create quotes + invoices. Revise. Vary. Recur. See Previous Job History. Review documents.
Automation for jobs, tasks + reminders
Service Providers are busy, so some jobs may slip between the cracks. To help here we have added to your settings page some automation + reminder rules for tasks, statuses + overdue jobs
Checklists + templates
Set checklists of items you need to bring with you to the site. Use templates to complete the work in a structured way to ensure nothing is missed when you are onsite + completing the tasks.
Accounting integrations with Xero + MYOB (QB coming soon)
Xero, MYOB and Quickbooks (coming soon) allow you to create quotes from web and mobile within the app, that automatically turn into invoices at the successful completion of the task.
Power BI reporting + Insights
Find out all elements + areas relating to maintenance + gain valuable insights in the composition + detail of all the maintenance tasks completed at your organisation