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4 reasons why our onboarding experience for service providers is the best


While you're busy working on your craft, you still need to have consistent work and the ability to run your business successfully. Sure, you might have your own systems in place, but there's an easier and more effective solution to help you manage your teams, customers and jobs so you can start seeing results and growth in your business. Here's 4 reasons why the Bricks + Agent onboarding experience for service providers is the best in driving success. 


1. Transparent pricing

Our enterprise software has been built from the ground up and improving efficiency and service delivery for service providers has been at the core of our product development. At Bricks + Agent we believe in transparent pricing with no hidden costs, no subscription or ongoing fees. You can start running your whole business with a $0 investment.

Service providers will only pay per job fee when your job is marked as completed by a property manager or Bricks + Agent user. Our pricing page highlights the platform features and pricing


2. Hands on and interactive training 

We understand that implementing and using new software can be a daunting but exciting task. Our team of software experts are with you along the way, from registration right through to job completion.

You will be assigned to one key contact during your onboarding journey and once you are all set up for success, you’ll then have access to quick and responsive customer support from our dedicated team. Our customer support team is there to help you with any technical, management and general questions you might have to ensure you are confident using the Bricks + Agent platform.


3. Big data security

At Bricks + Agent we understand that your data and customer data is your livelihood and data protection is one of the highest priorities from the very beginning of your onboarding journey with us. We use Microsoft Azure Enterprise products to secure all data, while you still have full control. Your data is secured in the cloud and you can rest easy knowing that your business and it's data is protected.


4. Innovative and custom built features

We have designed a product with rich features that truly add value to your business and teams. From GPS tradie tracking, to group schedulers, right through to accounting integrations such as Xero, Myob and Quickbooks. Throughout the onboarding journey the platform will prompt and train you on how to use these features. You can view all the features available here.


Are you ready to start your experience with Bricks + Agent?

Bricks + Agent is the most feature-rich and first property maintenance platform in Australia. With intuitive workflows, mobile-app, zero investment to use and customised tools to suit every business, there’s everything you need to run a successful business.

Want to speak to one of our product specialists? Book a free demo to get started.


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Topics: Insider, industry news

Rafael Niesten

Written by Rafael Niesten

In his early 20s, Perth local Rafael Niesten, won a scholarship to study in Canada, with that came the opportunity to volunteer at a local radio station. That spawned his entrepreneurial streak, returning to Perth in 2001 he set up community radio Groove FM. More by luck than design, they became successful, too successful as they took a significant chunk of the Perth Market. This sent up the red flag with his commercial competitors who saw to it that he came before the Australian Broadcasting Authority and on technicalities such as the number of volunteers he was forced to move on. He received the citizen of the year award for Western Australia (youth) and was a finalist in the Australian of the year awards (Youth). Falling on his sword he turned to running small and large scale events, all the while buying, renovating and selling properties. Buying and selling land and renovated houses provided a grounding in the property industry. He founded a cloud based medical grade voice recognition company, followed by co founding the first true cloud application for private practice in the health sector. He successfully exited these ventures at the end of 2016 and began building Bricks+Agent.

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